Miss Caitrin Bourke

Written by a NHS patient at Stoma Services

As soon as Catrine looked at my stoma and skin around it she could see that I'd got some Granulomas and I'd had a lot of leaks with our soure my skin was She treated my Granulomas straight away and gave me some new samples to try treat my skin and stop leaks. 3 months later my Granulomas have gone my skin isn't red and burning and I've had no leaks she's changed my life 100% thank you

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Listening

Written by a private patient at Stoma Services

Caitrin is a friendly nurse who makes you feel comfortable. She listens well to my queries and helps with good advice. I have rung her when I have had a problem and she always has the time to talk.. Although she no longer visits I know that her and her team are there if I need any support. I wish her well for the future.

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Listening

Written by a NHS patient at Stoma Services

Caitrin came to see me when I was in a distressed state following Stoma surgery. She was calm, understanding, reassuring and very friendly. She explained everything to me and did not fuss. After a demonstration, products were left for me to try, which were really good. When she returned the following week, she suggested another product, a 2 piece. I feel as though I've won the lottery and got my life back with this. She listens and sometimes, this is just what you want. I was so relaxed in her presence. Thank you Caitrin, you have no idea how much you have helped me following a very traumatic time. I know that you and your team colleagues are there if ever I need them.

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Listening

Written by a NHS patient at Stoma Services

Caitrin is a good listener, she shows empathy and is professional yet friendly. She is knowledgeable about stoma care & products. Even though I’d had 2 stomas for nearly 30 years she checked that I was using products in a correct manner (without being overbearing) and introduced me to new products that care for skin. She ordered me samples of new pouches and gave me confidence I could manage my new stoma and visited to check everything was ok She offered a 3rd visit which I refused as I felt confident but was really pleased when she emphasised I could still contact her for advice & she checked I’d her number/email Thank you Caitrin

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Listening

Written by a NHS patient at Stoma Services

Caitrin was very supportive after my urostomy. She sorted out my supplies with no fuss, and was always on hand with help and advice. Would thoroughly recommend.

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Trust

Listening